Non-refundable Deposit Policy

Your initial assessment appointment is a 1 & 1/2 hour block in our calendar reserved specifically for you. We require a non-refundable deposit of our clinical hourly rate which is applied to that first session.

What if something happens and we need to reschedule?

We certainly want to remain flexible. As long as you let us know more than 48 hours in advance, we offer 1 reschedule with no penalty. You’ll need to reschedule within 30 days of your initial appointment.

What if we decide we don’t want to do counseling anymore? 

We ask you to please understand when you sign up in our calendars, it means someone else can’t. This is a time specifically reserved for you. We ask that you take this step seriously and commit to a least attending that first session. Cancelling will result in a loss of your deposit.